Privacy Policy
Last updated: May 1, 2024
1. Introduction
Splash Day Charters ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
2. Information We Collect
- Personal Data: Name, email address, phone number, and other contact details you provide when making an enquiry or booking.
- Booking Information: Details about your charter, preferences, and any special requests.
- Payment Data: Payment information is processed securely by our payment providers; we do not store your card details.
- Usage Data: Information about how you use our website (e.g., IP address, browser type, pages visited) collected via cookies and analytics tools.
3. How We Use Your Information
- To process and manage your bookings and enquiries
- To communicate with you about your booking or our services
- To improve our website and services
- To comply with legal obligations
- For marketing purposes, with your consent
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract (to provide our services)
- Compliance with legal obligations
- Your consent (for marketing communications)
- Our legitimate interests (to improve our services and website)
5. Sharing Your Information
We may share your information with:
- Service providers and partners involved in fulfilling your booking (e.g., yacht operators, payment processors)
- Legal authorities if required by law
We do not sell your personal data to third parties.
6. International Data Transfers
Your data may be transferred and processed outside the European Economic Area (EEA) where necessary, but we ensure appropriate safeguards are in place.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Under the GDPR, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent at any time (for marketing)
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at [email protected].
9. Cookies
We use cookies and similar technologies to enhance your experience and analyze website usage. You can manage your cookie preferences in your browser settings.
10. Security
We implement appropriate technical and organizational measures to protect your personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
[email protected]
